Ochoa's Jewelers, located at 174 W Hermiston Ave, Hermiston, OR, is a locally cherished jewelry store known for its engagement ring creation services and repair work. This family-owned shop has garnered positive reviews from the community, reflecting its commitment to quality craftsmanship and personalized service.

Customers appreciate the warm and approachable staff, who take the time to understand their visions when designing custom engagement rings. Many have shared their satisfaction with the repair services, noting that repairs are executed swiftly and at reasonable prices. However, some feedback points to occasional concerns about the expertise of non-certified staff, leading to mixed experiences in certain cases.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% remain neutral, and another 10% have reported specific issues.

Opening Hours:

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Jamie mentioned the great prices and fantastic service they received during an ear-piercing visit, highlighting the friendly atmosphere.

Worst Review: Matt expressed disappointment after arriving to find the store closed despite posted hours, questioning the reliability of their operations.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.