O'Neill Jewelers, located at 1885 NJ-57, Hackettstown, NJ, is a charming jewelry store nestled in Warren County that has been delighting customers for 20 years. With 48 glowing Google reviews and a stellar 5.0 rating, it's clear that this shop is a local favorite for engagement ring creation and various jewelry services.
The knowledgeable staff, particularly owner Dan O'Neill, has earned high praise for their craftsmanship and commitment to customer satisfaction. Many clients appreciate the personal touch, noting how the team takes the time to understand their unique visions, making the engagement ring design process not only smooth but also enjoyable. Customers enjoy the excellent selection and quality, as well as the in-house repair services, which are frequently highlighted in reviews.
Customer Sentiment: About 90% of customers are highly satisfied, while 5% remained neutral and 5% reported occasional service concerns.
Opening Hours:
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 12:00 PM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 6:00 PM
Best Review: Michelle admired the prompt resizing of her engagement band and felt that the service provided was both friendly and highly efficient.
Worst Review: Joe expressed disappointment with a recent repair, stating that the turnaround time took longer than expected, though he appreciated the staff's kind demeanor.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 48
Store Phone Number: 9089790959