Fast-Fix Jewelry and Watch Repairs is a notable destination in Albuquerque, New Mexico, specializing in jewelry and watch repair services, particularly renowned for engagement ring creation. Located at 6600 Menaul Blvd. NE, Space #H002 in the Coronado Center, the store operates under the experienced guidance of knowledgeable staff, ensuring quality service for all customers.
With 239 reviews gathered, the overall sentiment from online customer reviews reveals a mixed atmosphere. Positive sentiments account for approximately 55%, with neutral responses around 25%, and negative sentiments at 20%. Many clients appreciate the efficient and fast service, with some praising the staff's helpfulness and expertise in repairs. However, concerns were raised regarding customer service and pricing transparency, particularly in instances of damage to items and perceived rudeness from certain employees.
Operating Hours:
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff members mentioned include Eric and other unnamed team members who have been recognized for their helpful service.
Best Review: A customer mentioned that Fast-Fix provided excellent service for a delicate heirloom ring, resizing it at a fraction of the price quoted by other jewelers, and expressing gratitude for the superb workmanship.
Worst Review: Another customer expressed dissatisfaction regarding damage to their watch during a routine service, feeling that the staff did not take responsibility for the mishap and left the watch in a worse condition.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 239