Park City Jewelers is a distinguished jewelry store located at 430 Main Street, Park City, Utah 84060, known for its exceptional custom engagement ring services. Offering a wide range of unique handcrafted jewelry, the store prides itself on its expert craftsmanship and personalized customer service. Owner Ken Whipple, along with co-owner Cole Whipple, leads a dedicated team that specializes in turning customer visions into reality, particularly in the realm of engagement rings. The staff is lauded for creating not just beautiful pieces but also memorable experiences, with a welcoming atmosphere that makes every customer feel valued.
The store operates in Summit County and provides services including custom ring design, jewelry repairs, and appraisals, featuring unique materials such as elk ivory and dinosaur bone. Their creations reflect the natural beauty of the surroundings, strengthening their reputation as the go-to jeweler for locals and visitors alike.
Operating Hours:
- Monday: 10 AM - 7 PM
- Tuesday: 10 AM - 7 PM
- Wednesday: 10 AM - 7 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews is predominantly positive, with 85% of reviews expressing satisfaction with the service and craftsmanship. About 10% of the reviews reflect a neutral sentiment, while 5% indicate negative experiences.
Best Review:
Mark shared that he received impeccable customer service at Park City Jewelers, having had numerous rings repaired to his satisfaction. He praised the detail in the work done on his 42-year-old puzzle ring, stating that the attention to detail was unbelievable.
Worst Review:
A customer, Lexi, expressed disappointment after overhearing staff making comments about "window shopping kids," which left a poor impression and led her to decide not to return to the establishment.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members: Ken Whipple, Cole Whipple.
Positivity Score: 90%
Total Customer Feedback Reviewed: 566