Park Jewelers, located at 1401 1/2 Park Street, Alameda, CA 94501, is a highly regarded jewelry store specializing in custom engagement ring creation and various jewelry services. Customers appreciate the expertise of Mahesh, the owner, who is known for his personalized service and craftsmanship. The store is recognized for offering a wide selection of gold and silver jewelry, custom designs, repairs, and cleaning.
Operating hours are:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
With a total of 83 customer reviews reviewed, the sentiment reflects a generally positive atmosphere around the store's performance.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Positive reviews highlight Mahesh's exceptional customer service, punctuality, and quality craftsmanship in creating custom pieces. Customers have noted the welcoming atmosphere and Mahesh's willingness to work within their budget and provide expert guidance throughout the ring selection process.
Negative reviews typically reference issues related to miscommunications about pricing and some dissatisfaction with repair services. One customer recounted a frustrating experience involving a watch repair that took longer than expected and resulted in their watch not working properly.
Best Review:
Greg praised Mahesh for his attentive and genuine service during the creation of custom wedding bands, highlighting the fair pricing and beautiful result of the rings.
Worst Review:
Stephanie expressed disappointment after receiving a watch band that was too small for her wrist, noting that she felt misled about the resizing process and charged more than expected for gold work.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 83