"Seelenbacher Jewelers, located at 1507 Webster St, Alameda, CA 94501, is a charming family-owned business that has been part of the community since 1966. Nestled in Alameda County, this local jeweler has garnered a stellar reputation for its exceptional engagement ring creation and personalized customer service.
Chris Seelenbacher and his team are dedicated to crafting beautiful, one-of-a-kind engagement rings tailored to each customer's vision. Many patrons rave about the genuine, caring approach they receive from Chris, who takes the time to listen and guide them through the design process. Customers appreciate the transparency in pricing and the upfront communication regarding options.
While the vast majority of feedback is overwhelmingly positive, a small number of reviews mention minor challenges with timing or communication, which is not unusual for custom design work.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Tuesday to Wednesday: 11:00 AM – 3:00 PM
Friday: 11:00 AM – 3:00 PM
Saturday: 10:00 AM – 3:00 PM
Monday and Thursday: Closed
Sunday: Closed
Best Review: Megan commended Chris for the exceptional craftsmanship and personalized service she received while resizing her rings, leaving her feeling thrilled and valued.
Worst Review: Mariah reported an uncomfortable experience with the owner regarding customer service, feeling judged based on her appearance without receiving the support she expected.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook."
Positivity Score: 85%
Total Customer Feedback Reviewed: 279
Store Phone Number: 5105228300