Plaza Jewelers, located at 511 E Washington St, Sequim, WA, specializes in creating stunning engagement rings tailored to customers' unique tastes. This family-owned business, serving the community for over 40 years, prides itself on providing exceptional customer service and a warm atmosphere. The knowledgeable staff assists customers in selecting the perfect design, offering services such as custom designs, jewelry repairs, and restorations.
Customer feedback indicates a generally positive experience, particularly regarding the quality of craftsmanship and customer service. Staff members are often described as friendly and accommodating. However, some reviews mention concerns over pricing, citing that certain services can be perceived as expensive.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Highlighted reviews reveal a mixture of customer sentiments.
Best Review: Eileen praised Plaza Jewelers for their ability to replace batteries in her older watches efficiently while she waited, highlighting the impressive service at a reasonable price.
Worst Review: Julie expressed disappointment over what she considered overpriced services, specifically mentioning a significant charge for replacing a clasp on a gold bracelet.
Operating Hours:
- Tuesday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Closed: Sunday & Monday
Staff members mentioned include Julie V., the business owner.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 33