Prince Jewelers, located at 411 E Huntington Dr Ste 111, Arcadia, CA, is renowned for its exceptional engagement ring creation and bespoke jewelry services. Under the ownership of Si "Lam" Huynh, this family-owned business has served the community since 1983, specializing in custom jewelry design, diamond settings, jewelry repair, and engraving. The store is well-regarded for its personalized service, where Lam closely collaborates with clients to turn their visions into exquisite custom pieces.
The jeweler boasts a strong reputation, as indicated by 78 total reviews, highlighting its commitment to quality and client satisfaction. Many customers appreciate the skilled craftsmanship and creativity that Lam brings to his unique designs. Reviewers commonly mention how their custom engagement rings exceed their expectations. However, a few negative experiences were noted, primarily relating to customer service and communication issues, which some found lacking during busy periods.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
| Opening Hours |
|-----------------------|
| Tuesday: 11 AM - 5:30 PM |
| Wednesday: 11 AM - 5:30 PM |
| Thursday: 11 AM - 5:30 PM |
| Friday: 11 AM - 5:30 PM |
| Saturday: 11 AM - 5 PM |
| Sunday: Closed |
| Monday: Closed |
Staff members include Si "Lam" Huynh.
Best Review: A customer praised Lam for his insightful design suggestions and ability to create a stunning, heirloom-quality engagement ring that perfectly matched their vision and budget.
Worst Review: Another customer expressed disappointment over poor communication and delays in service, ultimately opting to get their engagement ring from another jeweler due to the frustrating experience encountered at Prince Jewelers.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 78
Store Phone Number: 6264455229