Zales Jewelers, located at 400 S Baldwin Ave, Ste. 752L, Arcadia, CA 91007-1945, is known for its wide range of jewelry offerings, particularly specializing in engagement ring creation. With a commendable reputation, the store operates within Los Angeles County and has garnered a total of 158 customer reviews, showcasing its popularity among customers.

The services provided include custom jewelry design, personalization options, and a variety of engagement rings along with wedding bands. Customers have appreciated the knowledgeable and attentive staff at this location, such as Nicole, Doris, Sal, and Henry, who are frequently mentioned for their outstanding customer service and patient assistance during the purchasing process. Many patrons highlight the comfortable and friendly atmosphere, with associates taking time to help customers choose the perfect ring.

However, not all reviews reflect a positive experience. Some customers express dissatisfaction with issues related to customer service, including concerns over how repairs and orders were handled, indicating that the experience can be inconsistent.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review:
Rafael commended the staff member Nicole for her welcoming demeanor and her ability to create a comfortable shopping experience, expressing appreciation for her assistance in finding jewelry.

Worst Review:
Colleen detailed an unpleasant experience where she felt ignored by the sales staff, describing a lack of engagement during her visit despite being the only customer in the store.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 8:00 PM

Staff Members:
- Nicole
- Doris
- Sal
- Henry

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.