Rama Jewelers, located at 413 Valley Brook Ave, Lyndhurst, NJ, has been a family-owned staple in Bergen County since 1990, providing exceptional engagement ring creation services among other jewelry solutions. The shop emphasizes personalized customer service and is known for its expertise in custom-designed engagement rings, diamond jewelry, and jewelry repair. The staff is recognized for being friendly and accommodating, often going above and beyond to ensure customer satisfaction. However, some reviews have pointed out inconsistencies in service quality, indicating a few less-than-ideal experiences with repairs and transparency regarding lost items.

Overall, the establishment has gathered a total of 43 reviews from various platforms.

Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 18%
Negative: 19%

Positive reviews often highlight the attentive customer service and the quality of custom engagement rings. Notably, a customer affectionately described how the owner provided excellent guidance in creating a personalized engagement ring that surpassed their expectations. In contrast, negative feedback includes customers expressing dissatisfaction about their experiences with repairs, with one stating that their jewelry was returned in a less than satisfactory condition.

Best Review:
Nelly remarked that Rama Jewelers is a trustworthy establishment where customers feel they receive fair pricing for services like jewelry cleaning and watch batteries.

Worst Review:
Gina shared a troubling experience regarding a custom made crucifix that she lost, only to find it being sold at Rama Jewelers without any communication from the store.

Operating Hours:
- Monday: 10:30 AM - 7:00 PM
- Tuesday: 10:30 AM - 7:00 PM
- Wednesday: 10:30 AM - 7:00 PM
- Thursday: 10:30 AM - 7:00 PM
- Friday: 10:30 AM - 7:00 PM
- Saturday: 10:30 AM - 6:00 PM
- Sunday: Closed

Staff Members: Not specified.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.