John Sofia Jewelers, located at 143 Ridge Rd, Lyndhurst, NJ 07071, is a well-regarded establishment known for its exceptional engagement ring creation and personalized service. The store is family-owned, with John and his sister Mary Ann known for their friendly and knowledgeable approach to jewelry. Customers appreciate their expertise, particularly in the selection and design of engagement rings.

The jeweler specializes in custom designs and offers comprehensive jewelry repair services. With a commitment to quality and integrity, the staff is praised for their attention to detail and ability to guide clients through the important aspects of choosing a ring. The shop maintains a strong focus on customer satisfaction, which is evident in the numerous positive reviews highlighting the welcoming atmosphere and fair pricing.

Overall Sentiment from Online Customer Reviews:
Positive: 85%, Neutral: 10%, Negative: 5%

Customer feedback reflects a majority positive sentiment, with patrons consistently noting the excellent service, value for money, and the professional craftsmanship of engagement rings. However, a few reviews indicate isolated customer service issues that resulted in some dissatisfaction.

Best Review:
Matt highlighted the superior service and fair pricing he experienced, appreciating the professionalism of the staff and the quality of the work performed.

Worst Review:
Kelly expressed dissatisfaction over a perceived lack of customer service regarding receipt issuance for repairs, feeling the response was dismissive and unprofessional.

Operating Hours:
- Tuesday: Closed
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- John Sofia
- Mary Ann Sofia

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.