Ray Vess Jewelry, located at 1716 E Main St, Alice, TX 78332, is a small business in the heart of the La Villita Shopping Center, offering a range of services including engagement ring creation and jewelry repairs. With a friendly and inviting atmosphere, the store's team is dedicated to helping customers find or create the perfect piece to commemorate their special occasions.
While the store generally has a solid reputation, with a 4.1-star rating across 17 reviews, customer feedback reveals a mixed bag of experiences. Many appreciate the personal touch and assistance provided during the design process, but there have been instances of less-than-stellar service, which some customers highlight as an area for improvement.
Customer Sentiment: About 70% of customers are highly satisfied, while 20% have expressed neutral feelings, and 10% have reported issues with service.
Opening Hours:
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed
Best Review: Belma appreciated the clearance events and commented on the friendly atmosphere, emphasizing a great shopping experience.
Worst Review: Diana expressed disappointment with the staff's attitude, feeling unwelcomed during her visit, which left a negative impression of the service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 18
Store Phone Number: 3616645451