Rialto Jewelry is a trusted jewelry store located at 1610 E Main St #1, Alice, TX 78332, known for its expertise in engagement ring creation and exceptional customer service. The store operates in Alice County and offers a wide range of services including custom jewelry design, jewelry repairs, and sales of diamond jewelry, bridal sets, and watches. The friendly staff, led by a knowledgeable owner, is dedicated to ensuring that every customer has a pleasant experience.

Customer Reviews Sentiment:
Overall sentiment from online customer reviews shows a positive atmosphere, with approximately 85% positive, 10% neutral, and 5% negative feedback.

Positive reviews highlight the staff's friendliness and the quality of customer service, with many customers expressing satisfaction with their jewelry purchases and repairs. For instance, customers mention excellent service on repairs and a welcoming environment, praising the owners for their attention to detail and commitment to quality.

Negative reviews point to experiences with product quality, primarily regarding issues with engagement rings, such as a malfunction shortly after purchase.

Best Review:
Rachel appreciated the welcoming environment and praised the owners for their extensive knowledge in jewelry, specifically noting that they helped in selecting the perfect engagement ring and provided exceptional service.

Worst Review:
One customer, who faced issues with an engagement ring shortly after purchasing it, expressed frustration with the product quality and indicated dissatisfaction with the eventual resolution of the problem.

Operating Hours:
- Monday to Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 4:00 PM
- Sunday: Closed

Staff:
Raul
Lesvia

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.