R.C. Wahl Jewelers, located at 1514 Miner St, Des Plaines, IL 60016, is a family-owned jewelry store with over 130 years of experience, specializing in engagement ring creation. The store offers a wide variety of diamond shapes, qualities, and sizes to cater to different budgets, alongside renowned designer collections and custom pieces that reflect individual preferences. The knowledgeable staff, including owner Heather Wahl and team member Parker Wentzel, are dedicated to providing exceptional customer service and navigating clients through the engagement ring design process with expertise and care.

The jeweler is known for its prompt service, often completing repairs in a timely manner, and is highly regarded for its personalized atmosphere, making customers feel like part of the family. However, some reviews mention concerns about the durability of certain ring settings and issues with repairs not meeting expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Highlighting the overall tone from customer feedback, R.C. Wahl Jewelers consistently garners praise for its quality service and product offerings, though a few negative experiences have been noted regarding repair work and customer follow-up.

Best Review:
Jeffrey commented on the exceptional customer service and quality craftsmanship of the jewelry, stating that he trusts R.C. Wahl with his family heirlooms and considers them the best jeweler he's encountered.

Worst Review:
Mary expressed disappointment after experiencing multiple issues with her engagement ring, noting the failures with diamonds falling out and a lack of satisfactory customer service when seeking resolutions.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------|
| Tue - Fri: 10 AM - 5:30 PM |
| Sat: 10 AM - 4 PM |
| Sun - Mon: Closed |

Staff members mentioned include:
- Heather Wahl
- Parker Wentzel