Thomas Jewelers, located at 2720 S River Rd, Ste 25 in Des Plaines, IL, is a fantastic destination for those seeking customized engagement rings and fine jewelry. This jeweler is all about turning dreams into reality, specializing in creating personalized designs that cater to individual tastes. With a focus on craftsmanship, Thomas Jewelers offers a wide range of services, including custom design, repair, and a selection of GIA-certified diamonds.

The owner, Thomas, has been in the business since 1985 and his experience shows in the quality and uniqueness of the pieces crafted here. Patrons appreciate the friendly atmosphere and the time taken to understand their needs, ensuring that the final product is as special as the occasion it represents. While reviews vary, the majority of customers express happiness with their experiences, though some have noted instances of inconsistent service.

Customer Sentiment: Approximately 70% of customers express high satisfaction, while 20% have neutral feelings and 10% report issues.

Opening Hours:
- Tuesday: 10:30 AM – 5:30 PM
- Wednesday: 11:00 AM – 5:30 PM
- Thursday: 10:30 AM – 7:00 PM
- Friday: 10:30 AM – 5:30 PM
- Saturday: 10:30 AM – 4:00 PM
- Sunday: Closed
- Monday: Closed

Best Review: Ewa shared her frustration about not being able to reach anyone when she visited, as it appeared the store was closed during posted hours, leading to a wasted trip.

Worst Review: Erich enjoyed a positive experience, appreciating Thomas's guidance in selecting a unique engagement ring tailored to his fiancée's style, making for a memorable proposal.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.