Reeds Jewelers, located at 1401 Military Road, Niagara Falls, NY 14304, is renowned for its exceptional engagement ring creation services. With a long-standing history dating back to 1912, this family-owned jeweler takes pride in offering designer and custom jewelry. The store specializes not only in a beautiful selection of engagement rings but also provides services such as jewelry repair, cleaning, and stone setting. Customers appreciate the knowledgeable and friendly staff, who are dedicated to creating a personalized shopping experience.
The reviews of Reeds Jewelers reflect a generally positive atmosphere, with 54 customer reviews. The overall sentiment from online customer reviews is as follows:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Many reviews highlight outstanding customer service and the expertise of staff members like Andrea and Renee, who assist customers in selecting the perfect engagement ring. However, there are some criticisms regarding certain repair services.
Best Review: Marty praised the excellent service at Reeds Jewelers, expressing high recommendations for shopping at this location due to the team's attentiveness and friendly atmosphere.
Worst Review: Alana reported dissatisfaction after experiencing a chain repair that failed shortly after service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
**Mentioned Staff Members:**
- Andrea
- Renee
Positivity Score: 90%
Total Customer Feedback Reviewed: 56
Store Phone Number: 7162974343