REEDS Jewelers, located at 7000 Arundel Mills Cir Space 473, Hanover, MD 21076, is a prominent jewelry store known for its exceptional services in engagement ring creation. With a welcoming atmosphere and a staff focused on customer satisfaction, this store emphasizes personalized attention to ensure that every customer finds the perfect ring for that special moment. The proficient team specializes in various jewelry services, including custom engagement ring design, ring resizing, and repairs, alongside watch services.

The store is well-regarded for its attentive staff, including Taylor and Kendra, who frequently receive commendations for their helpfulness and expertise. Visitors appreciate the knowledgeable team, which contributes to a friendly shopping experience. Positive reviews highlight the store’s extensive selection and the personalized service provided by the associates.

However, there are notable concerns from some customers regarding inconsistent communication, particularly regarding the timing of ring fittings and repairs, leading to frustration during critical moments such as engagements. Several reviews mention delays that left customers feeling dissatisfied, despite the overall quality of the product.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Best Review: A customer praised the excellent service provided by Taylor, noting the personalized support and attention to detail that helped make their engagement ring purchase memorable.

Worst Review: A negative experience was shared regarding delayed timelines and miscommunication concerning an engagement ring order, which left one customer feeling let down despite the store's overall positive reputation.

Store Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:30 PM
- Saturday: 10:00 AM - 9:30 PM
- Sunday: 11:00 AM - 7:00 PM

Staff Members:
- Taylor
- Kendra

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.