Rich Jewelers, located at 340 Merchant Street, Vacaville, CA 95688, is a notable establishment in the jewelry industry, particularly recognized for its engagement ring creation services. The store offers a variety of jewelry-related services, including watch repairs and custom ring designs. The skilled staff, including owner Dale Rich, is praised for their professionalism and accommodating nature, especially when assisting customers with unique jewelry ideas.

Despite the positive feedback regarding the engagement ring creation and other services, some reviews reflect dissatisfaction related to customer service experiences. Notably, one reviewer criticized the owner's attitude during a battery replacement for a watch, indicating a less welcoming atmosphere. However, another customer highlighted a successful custom ring transformation, expressing high satisfaction with the craftsmanship.

Overall, the reviews suggest a mixed sentiment toward Rich Jewelers:
Overall Sentiment from Online Customer Reviews:
- Positive: 67%
- Neutral: 0%
- Negative: 33%

**Opening Hours**
- Monday: 12:00 PM - 4:00 PM
- Tuesday: 12:00 PM - 4:00 PM
- Wednesday: 12:00 PM - 4:00 PM
- Thursday: 12:00 PM - 4:00 PM
- Friday: 12:00 PM - 4:00 PM
- Saturday: Closed
- Sunday: Closed

Best Review:
Roxie R. expressed delight in the custom jewelry work done at Rich Jewelers, specifically praising the excellent transformation of her moissanite ring into a necklace.

Worst Review:
Josh G. recounts an uncomfortable experience related to service quality and attitude during a simple watch battery replacement, leading to dissatisfaction with the overall atmosphere of the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.