Richardson Max Jewelers in Sevierville TN

Located in Sevierville, TN, Max Richardson Jewelers specializes in engagement ring creation and offers a wide array of jewelry services, including resizing, repairs, and custom piece design. This family-owned jewelry store has been serving the Sevier County area since 1970 and maintains a strong reputation for excellent customer service, with a current rating of 5.0 stars based on 24 reviews across various platforms.

Customers have commended the knowledgeable and friendly staff for their personalized service, with many mentioning the expertise of staff members like Cindy Richardson Young. The store prides itself on honest dealings, evident from instances where staff have clarified the authenticity of gemstones presented to customers. However, some reviews have noted instances of inconsistency in service availability, revealing potential challenges with accessibility at times.

Address: 641 Parkway, Sevierville, TN 37862
Phone: (865) 774-3443
Operating Hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Positive sentiment accounts for approximately 90%, with a few neutral and negative sentiments observed. Most customers express high satisfaction with service quality and staff helpfulness, while a minor percentage note service accessibility issues.

Best Review: David highlighted the friendly atmosphere and extra effort made by the staff at Max Richardson Jewelers, emphasizing a high recommendation for those seeking jewelry.

Worst Review: Kenny expressed frustration regarding repeated visits when the store was closed despite posted hours, leading him to take his business elsewhere.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.