RJ Coins and Jewelry, Salem, MA

Timeless Life Treasures, located at 68 Wharf St, Salem, MA 01970, operates in Essex County and specializes in custom engagement ring creation and a wide range of jewelry services. The shop is known for its exquisite, ethically sourced diamond jewelry and personalized service, making it a must-visit for couples seeking the perfect engagement ring. Customers frequently commend the attentive staff, particularly Kathleen, who is recognized for her extensive knowledge and dedication to ensuring customer satisfaction.

Operating hours are as follows:
- Monday: By Appointment Only
- Tuesday: By Appointment Only
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 10:00 AM - 5:00 PM

Customer Reviews Sentiment:
Overall sentiment from online customer reviews:
- Positive sentiment: 90%
- Neutral sentiment: 5%
- Negative sentiment: 5%

Analysis of reviews reveals a predominantly positive experience with the store, emphasizing the quality of service and products, particularly in custom jewelry and repairs. However, a few negative experiences regarding customer service delays were identified.

Best Review:
Mary Beth commended the shop for its fair pricing and high-quality service, noting her satisfaction with the jewelry repairs she received.

Worst Review:
Gabrielle expressed disappointment with the customer service, mentioning a lack of assistance when she and her fiancé were shopping for wedding bands.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.