Salem Loan & Jewelry, located at 133 Washington St, Salem, MA 01970, operates as a full-service pawnshop in Essex County. The store offers a variety of services, including cash loans on valuables and the buying and selling of jewelry, fine watches, and diamonds. This establishment is recognized for its engagement ring creation services, making it a go-to destination for those seeking an intricate and personal shopping experience for this significant purchase. It is recommended to contact the store at 978-744-7576 for specific inquiries.

With 10 reviews reviewed, the sentiment regarding Salem Loan & Jewelry presents a mix of positive and negative experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 20%
- Negative: 40%

Customers have highlighted the friendly nature of the staff, particularly the owner, Frank, praising his honesty and willingness to assist. However, concerns have also been raised regarding the pricing offered for gold and the experiences related to the redemption of pawned items, with some customers feeling dissatisfied with the offers compared to market prices.

**Opening Hours:**
- Monday: 9 AM - 5 PM
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 4 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 1 PM
- Sunday: Closed

**Staff Members:**
- Frank (Owner)

Best Review:
A customer expressed satisfaction with the prompt and fair service provided by Frank when selling a piece of jewelry, noting his friendly demeanor and high level of professionalism.

Worst Review:
A reviewer shared a negative experience regarding pawning jewelry, mentioning a lengthy and frustrating wait to retrieve their items and questioning the owner’s integrity compared to others in the industry.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.