Roberts Fine Jewelers is a distinguished jewelry store located at 1205 Tilton Rd #4, Northfield, NJ 08225, known for its exceptional engagement ring creation and personalized customer service. The store is operated by Bob Rovinsky and features a dedicated staff, including the highly praised Renee, who is known for her expertise and attentiveness in guiding customers through the selection process.

Roberts Fine Jewelers has garnered a total of 99 reviews, reflecting a commitment to quality and customer satisfaction. However, customer responses have been mixed, with some expressing excellent experiences while others reported dissatisfaction with service.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 76%
Neutral sentiment: 14%
Negative sentiment: 10%

Customers frequently commend the knowledgeable and friendly staff, as well as the quality of the jewelry offered. Many highlight the store's willingness to work within budgets and its overall welcoming atmosphere. On the other hand, some negative experiences were noted, particularly concerning service perceived as unfriendly or dismissive.

Best Review:
A customer appreciated the excellent service provided by Renee during the engagement ring buying process, detailing her kindness and dedication to ensuring a comfortable experience.

Worst Review:
Another reviewer expressed disappointment with the customer service, describing an abrasive interaction with staff, which left them feeling unwelcome and unassisted with simple inquiries.

**Opening Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed

Listed Staff Members:
- Bob Rovinsky (Owner)
- Renee Kunze

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.