Sage Jewelers, located at 1112 Tilton Road, Northfield, NJ 08225, is a full-service, independent jewelry store that has been operating since 1980. It is well-known for its exceptional craftsmanship in creating engagement rings. The skilled team, led by owner John Sage, employs over 80 years of combined experience in the industry, offering personalized service and attention to detail that sets them apart from large retail chains. Customers often appreciate the kind and knowledgeable staff, who are always ready to assist with custom jewelry designs and ensure that each piece meets the client's expectations.
The store has garnered a total of 347 reviews, reflecting a generally positive sentiment among customers, with many praising their honesty, expertise, and helpfulness. However, there have been a few negative experiences reported, primarily revolving around service issues and missed timelines.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews highlight the friendly and attentive service, particularly in the context of engagement ring creation, with many customers returning for various jewelry needs. Negative feedback tends to focus on isolated incidents involving customer service failures.
Best Review:
Kenneth expressed high satisfaction with Sage Jewelers, commending their outstanding customer service and the skilled craftsmanship exhibited in his wife's engagement ring, noting that the team was attentive and knowledgeable throughout the process.
Worst Review:
Susan criticized the staff for being rude during an experience when she went in for a watch valuation, feeling belittled by the owner's demeanor, which left a negative impression.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
**Staff Members:**
- John Sage
- Bob Siligrini
Positivity Score: 90%
Total Customer Feedback Reviewed: 347
Store Phone Number: 6096467979
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