Rock Jewelers, located at 190 S Wilcox St, Ste C, Castle Rock, CO, is a vibrant part of the Castle Rock community, offering a welcoming atmosphere for anyone looking to create custom engagement rings and fine jewelry. This local shop is well-regarded for its personalized service, featuring a knowledgeable staff led by Kristy M., who brings over thirty years of experience to the table. Customers often rave about their ability to collaborate on unique designs, ensuring each ring has special meaning.
In addition to engagement rings, Rock Jewelers provides a full range of jewelry and watch repair services, including custom jewelry design and battery installation. The store operates under convenient hours, making it easy for busy customers to drop in and discuss their jewelry needs.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% have reported mixed feelings, and another 10% faced specific issues.
Opening Hours:
- Tuesday: 9:30 AM – 5:00 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 3:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: K.C. was thrilled with the fast service for her engagement ring inspection and cleaning, praising the friendly staff and beautiful local jewelry selection.
Worst Review: Joe felt let down by the service provided after experiencing issues with his watch repair, stating that his concerns weren't taken seriously.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 103
Store Phone Number: 3036602696