Romo's Jewelry, located at 6330 Cermak Rd, Berwyn, IL, operates in Cook County and offers a range of services specializing in engagement ring creation and jewelry repair. Customers consistently praise the expertise of the staff, particularly Alberto, who is recognized for his meticulous watch repair and fair pricing. The atmosphere reflects a dedication to small business values, providing a personal touch that stands out in a market often dominated by larger corporations.

With a total of 24 reviews considered from various platforms, the overall sentiment is predominantly positive. Positive responses highlight exceptional customer service, quick repairs, and reasonable prices, with many customers expressing their loyal support for the storied family business. Conversely, a few negative comments suggest that waiting times can occasionally be longer than expected, particularly during busy hours.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Best Review:** Eduardo highlighted the exceptional service provided for watch battery replacements at great prices, emphasizing the store's support for small businesses.

**Worst Review:** A review noted that longer wait times during busy periods could be a minor inconvenience, but overall, the quality of service was still commendable.

**Hours of Operation:**
- Monday: 10:00 AM - 3:30 PM
- Tuesday: 10:00 AM - 3:30 PM
- Wednesday: 10:00 AM - 3:30 PM
- Thursday: 10:00 AM - 3:30 PM
- Friday: 10:00 AM - 3:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*