Dick Bundy's Regency Jewelers, located at 2021 Gallatin Pike N, Suite 272 in Madison, TN, is a cherished local destination for creating exquisite engagement rings. With a rich family heritage in the jewelry business and over 48 years of experience, this store in Davidson County has garnered a loyal following, thanks to its commitment to quality craftsmanship and customer service.

Led by owner Rick Bundy and his experienced team, Dick Bundy's Regency Jewelers specializes in custom design, jewelry repair, and appraisals. The staff is often praised for their friendly demeanor and willingness to go the extra mile, ensuring that each customer feels understood and valued during the ring design process. While most reviews reflect satisfaction with the service, there have been occasional mentions of miscommunication regarding pricing and repair timelines.

Customer Sentiment: Approximately 80% of customers express high levels of satisfaction, while 10% report neutral experiences and another 10% mention issues with service consistency.

Opening Hours:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed

Best Review: Criss praised the wonderful staff and atmosphere, feeling that the team truly embodies what great customer service should be.

Worst Review: A reviewer named Brian expressed dissatisfaction with the unexpected costs associated with resizing a ring, indicating a gap in communication regarding pricing.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.