Ruby's Jewelers, located at 171 Smith St, Perth Amboy, NJ 08861, offers a range of jewelry services with a focus on engagement ring creation. The shop provides options for custom jewelry design, repair services, and personalized customer experiences. Customers have noted the friendly atmosphere and helpful staff, particularly mentioning the manager, Sam, for his attentive service. However, the perceptions of quality and customer service vary significantly, with some expressing dissatisfaction regarding product durability and service responsiveness.

The store currently maintains a rating of 3.8 based on approximately 24 reviews, with sentiments ranging from praise for reasonable pricing and friendly service to concerns over poor customer experiences and product issues.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 20%
Negative: 35%

**Opening Hours:**
- Wednesday: 8:30 AM - 7:30 PM
- Thursday: 9:30 AM - 7:30 PM
- Friday: 9:30 AM - 8:00 PM
- Saturday: 9:30 AM - 7:30 PM
- Sunday: 10:30 AM - 6:00 PM
- Monday: 9:30 AM - 7:30 PM
- Tuesday: 9:30 AM - 12:00 PM

**Staff Members:**
Sam (Manager)

Best Review:
A customer praised Ruby's Jeweler for its friendly environment and the good prices offered, expressing satisfaction with the service and the accommodating nature of the staff.

Worst Review:
One review highlighted a negative experience with a customer claiming to have received poor service, emphasizing issues with product quality and a lack of responsiveness from the staff when addressing concerns.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.