S. Silverberg Finer Jewelers, located at 1805 S Mission St, Mt Pleasant, MI 48858, specializes in providing a wide selection of engagement rings and high-quality jewelry services in Isabella County. With a strong reputation built over decades, the store has been voted the #1 jewelry store in the area for 14 consecutive years. Customers appreciate the knowledgeable staff, including Shane and Megan, for their personalized service and dedication to finding the perfect engagement ring tailored to individual needs.
The store operates by offering services such as custom design, jewelry repair, and appraisals, ensuring that all customer jewelry needs are met efficiently. Operating hours are as follows:
| **Day** | **Hours** |
|--------------|-------------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
The general customer sentiment based on 407 reviews is largely positive. Customers frequently commend the store for outstanding customer service, knowledgeable staff, and a welcoming atmosphere. However, a few negative reviews highlight instances of dissatisfaction with specific services.
Overall Sentiment from Online Customer Reviews:
- **Positive**: 85%
- **Neutral**: 10%
- **Negative**: 5%
Best Review: Brandy expressed her gratitude for the friendly and efficient service she received when having links removed from her grandma's watch, stating that she would definitely return.
Worst Review: Jennifer highlighted her frustration after having her ring resized multiple times with no satisfactory result, feeling that her ring was damaged due to improper handling during the resizing process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 407
Store Phone Number: 9897739000