Saturn Gems Cadillac MI

Established in 1999, Saturn Gems is a premier jeweler located at 120 S Mitchell St, Cadillac, MI 49601. This family-owned business in Wexford County specializes in custom engagement ring creation, offering certified diamonds, a variety of colored gemstones, and expert on-site jewelry design and repair services. The staff, including owners Lars and Kitti, is known for their exceptional customer service, ensuring a welcoming experience for all visitors. With a reputation for offering unique selections and personalized service, Saturn Gems is recognized for their craftsmanship and attention to detail.

Operating hours are as follows:
- Tuesday: 10:30 AM – 5:30 PM
- Wednesday: 10:30 AM – 5:30 PM
- Thursday: 10:30 AM – 5:30 PM
- Friday: 10:30 AM – 5:30 PM
- Saturday: 10:30 AM – 2:00 PM
- Sunday: Closed
- Monday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

A total of 39 reviews were assessed. Positive sentiments highlight outstanding service, beautiful products, and expertise, with many reviewers expressing satisfaction with their experience. Some negative feedback points to perceived disparities in customer treatment based on appearance.

Best Review: Keegan Trumble praised the shop for its stunning product selection, saying they have a wide range of beautiful items at great prices along with exceptional customer service.

Worst Review: Ray Wcisel noted an issue with service where customers who appeared wealthier were attended to first, leading to feelings of neglect for others.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.