Wexford Jewelers, located at 801 N. Mitchell St., Cadillac, MI 49601, serves the jewelry needs of Wexford County with a special emphasis on custom engagement ring creation. Known for their artistry and craftsmanship, this family-owned business has been creating bespoke jewelry since 1995. The store is led by sisters Emily, Julie, and Sarah—highly skilled artisans dedicated to delivering unique and personalized jewelry experiences.

Customers have highlighted the store's exceptional service, with positive feedback regarding the staff's knowledgeable and friendly demeanor. With a focus on individual customer preferences, the team offers tailored consultations for custom engagement rings, ensuring each piece reflects the wearer's style. Reviews indicate a commitment to high-quality materials, including ethically sourced gems.

However, some customers have reported challenges with the service, noting issues with communication and order details that could impact the overall satisfaction of their experience.

Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Highlight Reviews:
Best Review: A customer praised Wexford Jewelers for their stunning craftsmanship and unique pieces, expressing appreciation for the supportive and family-oriented atmosphere of the shop, emphasizing the quality and dream-like nature of their custom engagement ring.

Worst Review: One customer expressed disappointment over an engraving mistake on a surprise order, highlighting a lack of accountability from staff and expressing frustration over customer service in rectifying the issue.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Tuesday to Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday and Monday: Closed

**Staff Members:**
- Emily
- Julie
- Sarah