Scirto Jewelers, located at 1 Main Street, Lockport, NY, offers a rich legacy in jewelry services, specializing in engagement ring creation. With over 70 years in the industry, Scirto Jewelers has become a trusted name, providing personalized services with a focus on quality and customer satisfaction. The dedicated team, including longtime manager Debra Williams, prides itself on assisting clients in finding the perfect engagement ring, ensuring expert guidance throughout the selection process.
Operating in Niagara County, the jeweler is known for its fine craftsmanship and a wide array of jewelry selections. Positive feedback highlights the excellent service provided by the staff, with many customers expressing appreciation for their knowledge and helpfulness. However, some negative reviews cite dissatisfaction with repair pricing and specific service experiences, indicating room for improvement in those areas.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Opening Hours:**
- Monday: 9:30 AM - 5:00 PM
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 1:00 PM
- Sunday: Closed
Staff:
- Tom Scirto
- Debra Williams
Best Review: Linda praised the store for consistently offering high-quality jewelry at reasonable prices, along with exceptional personal assistance during her visits.
Worst Review: Andrea expressed disappointment over what she deemed high fees for services such as watch resizing, indicating that it felt excessive given her previous experiences.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 39
Store Phone Number: 7164348225