Segaloff's Jewelers, located at 20 Chestnut St #5, Needham, MA 02492, is a reputable family-run jewelry store in Norfolk County, specializing in engagement ring creation and a wide array of jewelry services. Known for its personalized service, the store has garnered positive experiences from customers who appreciate the expert advice and attention to detail offered by the owner, Bernie Segaloff, and his team.

With a total of 43 reviews, the store is highlighted for its quality craftsmanship and commitment to customer satisfaction. Many customers commend the fast and reliable service for repairs and customizations, often noting how the friendly staff makes one feel like part of the family. However, there are reports that indicate the store has permanently closed, leading to some confusion among potential customers.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

**Highlight Reviews:**

Best Review:
A reviewer noted the exceptional family atmosphere and the honest, accommodating nature of the staff, highlighting the quick and efficient repairs and the ability to customize pieces beautifully.

Worst Review:
Some users indicated that the store has closed, creating uncertainty around its service availability, which has been frustrating for many who relied on Segaloff's for their jewelry needs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation:**

| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 9:00 AM - 2:00 PM |
| Wednesday | 9:00 AM - 2:00 PM |
| Thursday | 9:00 AM - 2:00 PM |
| Friday | 9:00 AM - 2:00 PM |
| Saturday | Closed |
| Sunday | Closed |

**Staff Members:**
- Bernie Segaloff