Joel B. Sherburne Jewelers, now operating as Graham Jewelers, is situated at 2200 4th St, White Bear Lake, MN 55110, in Washington County. This jeweler specializes in custom engagement ring creation and a broad range of services including jewelry repair, appraisals, and custom designs. With a dedicated staff knowledgeable in fine jewelry craftsmanship, Graham Jewelers aims to provide a comfortable and engaging shopping experience for customers.

The business has received a total of 79 reviews, with customers highlighting the wide variety of engagement rings available and the expert service provided by the team. Most clients appreciate the personal attention and craftsmanship that goes into the jewelry design process. However, some negative feedback has been noted, particularly regarding customer service experiences that felt unsatisfactory, leading to disappointment for a few patrons.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Best Review: Stephen praised the team for creating the most beautiful engagement ring and wedding band, noting the top-notch service.
Worst Review: Joelle expressed disappointment with the rude treatment received from an employee, which overshadowed her previous positive experiences with the jeweler.

**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Joel B. Sherburne (Owner)
- Dorothy Sherburne (Collaborator)
- Additional knowledgeable staff contributing to the business's reputation for quality service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.