White Bear Jewelers, located at 4421 Lake Ave S, White Bear Lake, MN 55110, is a family-owned establishment renowned for its personalized approach to jewelry creation, especially engagement rings. The owner, Jeff Johnson, brings extensive experience as a goldsmith, offering expert services in custom ring design, resizing, and various jewelry repairs. The team is highly regarded for their honesty and dedication to customer service, ensuring a pleasant experience for all clients. They accommodate repairs while you wait whenever possible, which reflects their commitment to customer convenience.
The jeweler operates in Ramsey County and has received 84 reviews overall, with a significant emphasis on engagement ring work. Many reviews highlight the exceptional service provided by the staff, detailing their expertise in creating custom pieces and their friendliness. However, some customers have pointed out issues with repairs done incorrectly or dissatisfaction with certain staff members' knowledge.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
**Opening Hours**
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
Staff Members: Jeff Johnson
Best Review: A customer praised White Bear Jewelers for their excellent service and the high-quality transformation of a vintage ring into a perfect fit, highlighting the staff's attentiveness and reasonable pricing.
Worst Review: A reviewer expressed dissatisfaction with their ring resizing experience, stating that the stone was returned in a cloudy condition and noted a lack of helpfulness from the staff during the issue's resolution.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 84
Store Phone Number: 6514296822