Sid Stevens Jewelers, located in Albany, Oregon, has been a respected name in the jewelry industry for over 35 years. This jewelry store specializes in custom-designed engagement rings and offers extensive jewelry repair services. The owner, Sid Stevens, is a fifth-generation jeweler, dedicated to crafting unique pieces tailored to the individual desires of clients. With a combined experience of over 94 years among the staff, Sid Stevens Jewelers prides itself on exceptional craftsmanship and personalized service.
The store has received a total of 86 reviews, reflecting a range of customer sentiments regarding their engagement ring creation services.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Customers frequently commend the quality and beauty of the custom rings, highlighting the jeweler's attention to detail and design expertise. However, some criticism has been directed towards customer service experiences, especially regarding communication during the design and repair process.
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 5:00 PM |
| Wednesday | 9:30 AM - 5:00 PM |
| Thursday | 9:30 AM - 5:00 PM |
| Friday | 9:30 AM - 5:00 PM |
| Saturday | 9:30 AM - 3:00 PM |
| Sunday | Closed |
**Staff Members:**
- Sid Stevens (Owner)
Best Review:
Catherine highlighted the transformative experience of redesigning her ring, expressing deep satisfaction with the innovative design that reused stones from an old piece at a reasonable price.
Worst Review:
Cassie expressed frustration over the jeweler's lack of communication and unresponsiveness to her specific design requests, stating that her preferences were not adequately considered during the remaking of her ring.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 86
Store Phone Number: 5419678140