Sierra Gold & Coin, located at 203 W Main St, Grass Valley, CA 95945, is a reputable jewelry store specializing in the buying and selling of precious metals, including services for engagement ring creation. With over 40 years of experience in the local community, the store is known for its knowledgeable staff and a wide variety of offerings including foreign and domestic coins, jewelry, bullion, and paper currency. The owner, John Englehardt, and his team strive to create a positive and informative experience for their customers, ensuring transparency in transactions.

Operating in Nevada County, Sierra Gold & Coin has received a mixed response from clients, as evidenced by the 54 reviews available. Customers have highlighted the store's competitive pricing and straight-forward service, which can be advantageous when creating custom engagement rings. However, there is notable criticism regarding the customer service, with several reviewers mentioning negative interactions with staff, particularly about perceived rudeness and lowball offers on items brought in for sale.

Overall Sentiment from Online Customer Reviews:
Positive: 52%
Neutral: 23%
Negative: 25%

The reviews indicate a balance of opinions, with many customers appreciating the honesty and expertise found at Sierra Gold & Coin, while others caution potential buyers about the service experience.

Best Review:
Joseph praised the store for providing an excellent offer on gold, commending the friendly and straightforward service he received.

Worst Review:
Geralyn described the staff as rude and unprofessional, recounting an experience where her husband was dismissed and hung up on during a phone call about gold exchanges.

**Opening Hours:**
- Wednesday: 9 AM - 4 PM
- Thursday: 9 AM - 4 PM
- Friday: 9 AM - 4 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 9 AM - 4 PM

**Staff Members:**
- John Englehardt

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.