Smith & Bevill Jewelers Beaverton OR

Smith and Bevill Jewelers, located at 9875 SW Beaverton Hillsdale Hwy, Beaverton, OR 97005, is a family-owned jewelry store with a rich history in the industry. Known for their exceptional service and craftsmanship, they specialize in creating custom engagement rings. The staff, including family members Bill and Gina Bevill, are noted for their personalized attention and expertise in helping customers select the perfect diamonds and settings, which enhances the overall ring creation experience.

Reviewers frequently commend the welcoming atmosphere and the dedication to high-quality service. Many customers express satisfaction with how the team collaborates on bespoke designs, ensuring that the final piece is unique to each client. The store engages actively in the community, offering an array of services including custom designs, repairs, and appraisals, thus supporting clients before and after their purchases.

However, some feedback highlights inconsistencies in service quality, particularly concerning jewelry repairs and handling delicate antique pieces. A few customers reported dissatisfaction with certain repair experiences, suggesting a need for caution with intricate restorations.

Overall sentiment from online customer reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlight Reviews:
Best Review: A customer appreciated the family's warm approach and expert knowledge at Smith and Bevill, noting how they went the extra mile to help with a custom engagement ring, resulting in a unique design that exceeded expectations. This positive experience was noted by Ryan C.
Worst Review: One customer expressed frustration over the high charges for a simple jewelry repair, feeling that the final bill was disproportionately high and the service was less than satisfactory. This customer was disappointed by the experience and noted the situation with an heirloom piece was poorly handled, shared by Elizabeth K.

Operating Hours:
Monday: 10:00 AM - 5:30 PM
Tuesday: 10:00 AM - 5:30 PM
Wednesday: 10:00 AM - 5:30 PM
Thursday: 10:00 AM - 5:30 PM
Friday: 10:00 AM - 5:30 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed

Staff: Bill Bevill, Gina Bevill

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.