Sophia's Jewelry Studio, located at 11221 Manchester Rd, Kirkwood, MO 63122, is a well-regarded jeweler specializing in engagement ring creation and a variety of other jewelry services. With over 20 years of experience, this family-owned business offers a warm and welcoming atmosphere for customers looking to create the perfect engagement ring. The skilled staff, including Sophia and Tony, are known for their professionalism and attention to detail. Services provided include custom jewelry design, repairs, watch services, and extensive selections of pearls and estate jewelry.
Customer reviews highlight the exceptional customer service at Sophia's Jewelry Studio, with many appreciating the knowledgeable and friendly approach of the staff. Positive sentiments dominate the reviews, with customers frequently noting the quality of workmanship and the caring nature of the owners.
On the other hand, a few reviews reflect less favorable experiences, particularly regarding miscommunications about products and pricing. Such instances indicate that while the majority of customer feedback is positive, there are occasional concerns that require attention.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Donald commended Sophia's Jewelry Studio for its honest and attentive service, specifically highlighting the trustworthiness in jewelry repairs and purchases.
Worst Review:
Sandy expressed disappointment over a perceived lack of reliability after a challenging experience with a purchase that did not meet expectations.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| **Opening Hours** |
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| Tuesday - Friday: 9 AM - 5 PM|
| Saturday: 10 AM - 3 PM |
| Sunday - Monday: Closed |
Staff members mentioned include Sophia and Tony.