Summa James in Kirkwood MO

Summa Jewelers, located at 115 W Argonne Dr, Saint Louis, MO 63122, is renowned for its expertise in crafting exquisite engagement rings. This jeweler offers a range of services including jewelry appraisals, custom design, and comprehensive repair services. With decades of bench experience, the owner, Jim Summa, and his knowledgeable staff prioritize customer satisfaction, ensuring a personalized and informative experience throughout the engagement ring creation process. The store operates by appointment only, allowing for a tailored consultation to meet customer needs.

The overall sentiment from online customer reviews is extremely positive, with approximately 90% of feedback highlighting excellent customer service and quality craftsmanship. Conversely, around 10% of reviews express dissatisfaction, mainly regarding pricing and a few instances of perceived rudeness.

**Customer Reviews Sentiment:**
- Positive: 90%
- Neutral: 0%
- Negative: 10%

**Best Review:**
Emily commended the high-quality selection and the personalized approach taken by the staff at Summa Jewelers, reflecting their dedication to ensuring a perfect ring for every customer.

**Worst Review:**
Jenni criticized the owner’s approach during an appraisal, stating that there was a significant discrepancy between Jim's evaluation and those from other jewelers in the area.

| Opening Hours |
|-----------------------|
| Monday: Closed |
| Tuesday: 10:00 AM - 6:00 PM |
| Wednesday: 10:00 AM - 6:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 2:00 PM |
| Sunday: Closed |

Staff Member: Jim Summa

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*