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90% Score | Summa James in Kirkwood MO

Summa Jewelers, located at 115 W Argonne Dr, Saint Louis, MO 63122, is renowned for its expertise in crafting exquisite engagement rings. This jeweler offers a range of services including jewelry appraisals, custom design, and comprehensive repair services. With decades of bench experience, the owner, Jim Summa, and his knowledgeable staff prioritize customer satisfaction, ensuring a personalized and informative experience throughout the engagement ring creation process. The store operates by appointment only, allowing for a tailored consultation to meet customer needs.

The overall sentiment from online customer reviews is extremely positive, with approximately 90% of feedback highlighting excellent customer service and quality craftsmanship. Conversely, around 10% of reviews express dissatisfaction, mainly regarding pricing and a few instances of perceived rudeness.

**Customer Reviews Sentiment:**
- Positive: 90%
- Neutral: 0%
- Negative: 10%

**Best Review:**
Emily commended the high-quality selection and the personalized approach taken by the staff at Summa Jewelers, reflecting their dedication to ensuring a perfect ring for every customer.

**Worst Review:**
Jenni criticized the owner’s approach during an appraisal, stating that there was a significant discrepancy between Jim's evaluation and those from other jewelers in the area.

| Opening Hours |
|-----------------------|
| Monday: Closed |
| Tuesday: 10:00 AM - 6:00 PM |
| Wednesday: 10:00 AM - 6:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 2:00 PM |
| Sunday: Closed |

Staff Member: Jim Summa

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*

Positivity Score: 90%
Total Customer Feedback Reviewed: 29

Store Phone Number: 3149650046

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Summa James
Summa James
90%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Summa James
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