Spencer & Snell Jewelers is a reputable jewelry store located in Pekin, Illinois, known for its wide selection of high-quality jewelry and exceptional service, particularly in engagement ring creation. The store offers custom jewelry design and repair services, catering to customer needs with a friendly and knowledgeable staff. The owner, Cliff Spencer, has been in the jewelry business for over 32 years, establishing strong connections with the local community.
Customers highlight the unique selection of jewelry pieces available, including dancing diamond jewelry, watches, and vintage items. Many appreciate the store's reasonable pricing and quality workmanship, particularly in jewelry repairs. However, some negative feedback notes issues with sizing and repair services, citing concerns over durability and precision.
Overall, the store has garnered an impressive average rating of 4.5 stars based on 11 Google reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
**Operating Hours:**
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 1:00 PM
- Sunday: Closed
- Monday: Closed
**Address:**
826 Derby St, Pekin, IL 61554
**Phone Number:** (309) 353-2773
**Staff Members:**
- Cliff Spencer
Best Review:
Lisa Johnson praised the store for its unique and high-quality jewelry at reasonable prices, expressing her trust in them for both purchases and repairs.
Worst Review:
Allie Monroe reported a negative experience with the store’s sizing service, mentioning that her ring was sized incorrectly and had issues shortly after the repair.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 81%
Total Customer Feedback Reviewed: 11
Store Phone Number: 3093532773