Vena Fine Jewelry, located at 119 N Parkway Dr B, Pekin, IL 61554, operates in Tazewell County. This fine jewelry store is owned and run by award-winning goldsmiths Randall and Michelle, who have been in business since 1996. Vena Fine Jewelry specializes in custom engagement ring creation, offering a personalized approach to clients looking for unique designs. Their expansive workshop allows for on-site repairs, gemstone polishing, and the creation of one-of-a-kind pieces tailored to customers' preferences.
Customers have praised the store for its exceptional craftsmanship and friendly atmosphere, with many noting the warm and attentive service provided by the knowledgeable staff. Positive sentiments from online reviews highlight the quality of work and the efforts made by the owners to ensure customer satisfaction. On review platforms, Vena Fine Jewelry has an impressive overall rating, reflecting a strong positive reception.
However, there are a few negative remarks regarding pricing, with some customers feeling the costs were high. Yet, many others counter this by stating that the quality justifies the investment, showcasing a generally favorable view of the value offered.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
Best Review: A customer named Kathleen praised the exquisite craftsmanship and exceptional service experienced while purchasing a stunning engagement ring that perfectly matched her expectations.
Worst Review: There were no significant complaints noticed in the reviews shared.
**Opening Hours:**
Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 11:00 AM – 6:00 PM
Friday: 11:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Monday: Closed
Staff Members:
- Randall
- Michelle
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 38
Store Phone Number: 3093537998