Sessoms & Sons Jewelers, located at 204 Springcrest Drive in Fort Mill, SC, is a cherished local establishment known for its exceptional engagement ring creation and outstanding customer service. This family-owned jeweler has built a solid reputation, with nearly 60 years of combined experience serving the community.
Led by Dusty Goddard, who brings 16 years of expertise as a bench jeweler, the team focuses on crafting custom engagement rings tailored to each client's vision. Customers rave about the attentive and friendly service, noting how the staff takes the time to understand their needs and provides valuable insights throughout the design process. Many patrons find themselves returning, impressed by the quality of the craftsmanship and the genuine care provided.
Customer Sentiment: Around 80% of customers express high satisfaction, while 10% are neutral and another 10% have voiced some concerns.
Opening Hours:
- Monday: 10:00 AM – 2:00 PM
- Tuesday to Friday: 10:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
Best Review: Noelle expressed her delight with the custom redesign of her inherited rings, emphasizing the friendliness and professionalism of Isaiah, who made the entire experience unforgettable.
Worst Review: Shannon reported a disappointing experience with a resizing service, feeling that the issues with her wedding band were not addressed adequately, despite the end result being satisfactory.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 103
Store Phone Number: 8038025201