Star Jewelers Broken Arrow OK

Star Jewelers, located at 120 S Main St, Broken Arrow, OK 74012, is known for its exceptional engagement ring creation and personalized customer service in Tulsa County. The store has built a solid reputation within the community, being in operation since 1973. With an extensive collection of fine jewelry, including custom designs, Star Jewelers specializes in creating stunning engagement rings that reflect individual styles and preferences.

Customers have expressed a high level of satisfaction with the knowledgeable staff, including owner Dayna Matheny and jeweler Hank Matheny, who are dedicated to helping clients find the perfect piece to celebrate significant life events. The team is praised for their commitment to quality and craftsmanship, ensuring every detail is attended to during the ring creation process.

Overall, Star Jewelers has received 570 reviews. Here’s the sentiment breakdown:

Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 5%
- Negative: 3%

Positive reviews frequently highlight the excellent customer service, attention to detail, and beautiful custom jewelry designs. Customers appreciate the warm environment and personalized experiences, often referring to the staff as friends who genuinely care about their customers' needs and preferences.

In contrast, a few negative reviews mention experiences related to pricing and service delays, indicating that while the craftsmanship is generally commendable, some customers felt that costs were higher than expected or encountered miscommunication regarding timelines.

Best Review:
Jessica praised Star Jewelers for the warm and knowledgeable staff, noting they provided great service for both jewelry repairs and custom design, expressing her intent to return for future jewelry needs.

Worst Review:
One customer, Christie, expressed disappointment about the delay in repairing her ring and dissatisfaction with the quality of the service, feeling her expectations were not met.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours**:
|Day | Hours |
|-------|--------------------|
|Tuesday| 10:00 AM - 6:00 PM|
|Wednesday| 10:00 AM - 6:00 PM|
|Thursday| 10:00 AM - 6:00 PM|
|Friday | 10:00 AM - 6:00 PM|
|Saturday| 10:00 AM - 4:00 PM|
|Sunday | Closed |
|Monday | Closed |

Staff Members:
- Dayna Matheny
- Hank Matheny