Stoneman Custom Jewelers, located at 82 Washington Street, Keene, NH, specializes in the creation of fine custom-made engagement rings and offers jewelry repair and restoration services. This well-established jeweler has been serving the community since 1972, earning a reputation for quality craftsmanship and attentive customer service. Customers rave about the skilled staff, including master jewelers, who provide personalized assistance and expertise in designing custom engagement rings.

Operating within Cheshire County, the store is known for its wide selection of fine diamonds, gemstones, and custom designs tailored to individual preferences. Though the majority of testimonials highlight exceptional service and satisfactory outcomes, there are some criticisms regarding the longevity of repairs and the quality of finished work, particularly concerning ring repairs.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 73%
Neutral sentiment: 20%
Negative sentiment: 7%

Highlight Reviews:
Best Review: Kim praised the store for their excellent customer service, noting how they resized her wedding and engagement rings just in time for her anniversary, emphasizing the quality of work done promptly.
Worst Review: Cathy expressed disappointment after paying for a silver ring repair, finding the stone loose and dull just months later, indicating her reluctance to recommend the jeweler based on her experience.

Store Hours:
Monday to Friday: 10:00 AM - 5:30 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed

Staff Members:
John O’Connor - Owner

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.