Sugar's Karats In Diamonds and Gold, Venice, FL

Sugar's Karats In Diamonds & Gold, located at 2173 S Tamiami Trail, Venice, FL 34293, is a jewelry store that specializes in engagement ring creation and various jewelry repair services. With a phone contact of (941) 408-0200, they provide a range of services aimed at meeting the needs of customers looking for quality and craftsmanship.

Operating hours are as follows:
- Monday: 12 PM – 5 PM
- Tuesday: 12 PM – 5 PM
- Wednesday: 12 PM – 5 PM
- Thursday: 12 PM – 5 PM
- Friday: 12 PM – 5 PM
- Saturday: Closed
- Sunday: Closed

Sugar's Karats has garnered a mixed response from customers, evidenced by a total of 18 reviews available for consideration.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 50%
Neutral sentiment: 10%
Negative sentiment: 40%

Positive reviews highlight the friendly and professional staff, noted for their excellent service in both repairs and jewelry sales. Customers expressed satisfaction with the quality of work and the inviting atmosphere of the store. Notably, a reviewer praised the staff's expertise in jewelry repairs and their friendly demeanor.

Conversely, some negative feedback centers around pricing transparency, with reports of unexpected costs during service, leading to frustration among certain customers. A reviewer specifically mentioned dissatisfaction concerning the added costs of a repair and the perceived lack of integrity regarding the value of a watch.

Best Review: Charles commends the exceptional service and friendly staff, emphasizing a welcoming experience and quality craftsmanship.

Worst Review: David expressed disappointment in the transparency of the pricing for a repair service, stating that he felt charged unfairly and received misleading information about the value of his item.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.