Hannoush Jewelers, located at 1400 NY-300, Newburgh, NY, is a well-established destination for those seeking fine engagement rings and jewelry. This family-owned store has gained a reputation in Orange County for its personalized service and quality offerings, covering over 40 years of experience in the jewelry industry.
The team at Hannoush, including Trevor and his knowledgeable staff, takes pride in guiding customers through the engaging process of finding or creating the perfect ring. Customers have reported that the staff is attentive and willing to help translate visions into beautifully crafted pieces. Many appreciate the extensive selection of diamonds and the caring approach to each client's unique needs.
However, as with any business, a small portion of feedback points to inconsistencies in service. While a strong majority of reviews commend the helpfulness of the staff, some reviews recount experiences of misunderstandings or wait times that left customers feeling dissatisfied.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, whereas 10% have encountered neutral interactions and the remaining 10% reported negative experiences.
Opening Hours:
Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Michael praised the exceptional customer service and valuable advice he received while selecting an engagement ring, stating he felt truly supported throughout his shopping experience.
Worst Review: Toussaint shared a disappointing encounter, noting that the owner was unprofessional and rude, which overshadowed his experience with the store.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 76
Store Phone Number: 8455669231