T C Jewelers, located at 456 Massachusetts Ave, Arlington, MA 02474, offers exceptional jewelry services, with a notable focus on custom engagement ring creation. With over 40 years of combined experience, the skilled staff, including Tom and Winnie, are dedicated to providing personalized service, ensuring every customer finds the perfect ring. They excel in custom designs, jewelry repairs, and have a strong reputation for restoring antique pieces. Customers appreciate their honest pricing and quality craftsmanship, often highlighting how they are treated like valued individuals rather than just another sale.
During the review period, 76 reviews were analyzed to gather insights about the store.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
The majority of reviews reflect high satisfaction, praising the quality of service and the welcoming atmosphere.
Best Review:
In a review, Jenny noted that her fiancé had a custom engagement ring created at T C Jewelers. She was thrilled with the craftsmanship and the attention provided throughout the process, ultimately resulting in a stunning piece they loved.
Worst Review:
Lala expressed disappointment regarding the jeweler's reluctance to tackle complex repair jobs, even when they were initially responsible for the issue, highlighting a need for improvement in handling more intricate requests.
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 76