Tanguay Jewelers, Gardner MA

Tanguay Jewelers, located at 19 Connors St, Gardner, MA, is a beloved local establishment known for crafting exquisite engagement rings and providing top-notch jewelry services. Serving the Worcester County area for over 40 years, this family-run business has established a strong reputation for its exceptional craftsmanship, personalized service, and a welcoming atmosphere.

The store is owned by Brian P. Tanguay, a certified watchmaker with decades of experience, and his son Seth, who is known for his intricate and unique designs. The staff is praised for being friendly and attentive, making sure each customer feels like part of the family during the engagement ring creation process. Customers often say that Brian and Seth really take the time to understand their vision, providing expert guidance along the way.

While the feedback overwhelmingly highlights the positive experiences of customers, a few have mentioned slight communication issues.

Customer Sentiment: Approximately 85% of customers are highly satisfied, while 10% have expressed neutral feelings and 5% have encountered issues.

Opening Hours:
- Tuesday to Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday and Monday: Closed

Best Review: Jacquelyn shared her wonderful experience creating a custom ring, noting the professionalism and creativity of Brian and his team, who left her nearly speechless with the results.

Worst Review: Samantha felt disappointed when her estimates for jewelry valuation took longer than expected, although she acknowledged the helpfulness of the staff when she finally received them.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.