Tarrytown Jewelers, located at 273 N Central Ave, Hartsdale, NY, is a charming destination for those seeking to create their perfect engagement ring. This family-owned shop has been a fixture in Westchester County since 1972, with a strong reputation built on quality craftsmanship and attentive customer service.
The team at Tarrytown Jewelers, led by owner Steve Dubinsky and supported by staff members like Ricki and Monica, specializes in bespoke engagement rings and a curated selection of fine jewelry. Customers appreciate the personalized approach, noting how the staff takes the time to understand their desires and preferences, making the design process enjoyable and meaningful. Feedback reflects a blend of satisfaction and occasional frustrations, particularly regarding service delivery speed and communication.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Mike praised the professionalism of the staff, specifically highlighting Ricki for her exceptional service during the purchase of his dream Rolex, making him feel valued and supported.
Worst Review: Ike recounted a disheartening experience with a rude staff member, feeling dismissed and stating that the service he received fell far below his expectations.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.