Toby's Jewelry, located at 1 S Central Ave, Hartsdale, NY 10530, is a well-regarded jeweler specializing in the creation of engagement rings. With 45 reviews covered, the sentiment surrounding this establishment reflects a mixture of praise and criticism. The store has garnered attention for its friendly and helpful staff, including Toby and her team, known for their exceptional customer service and creativity in designing custom pieces. Many clients express satisfaction with the repair services and competitive pricing.
However, several negative reviews indicate concerns about integrity and experiences with specific services that led to dissatisfaction. Despite these concerns, a significant number of patrons highlight the establishment as a reliable and trustworthy option for jewelry shopping in Westchester County.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | 10:00 AM - 3:00 PM |
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review: Chris Capaccio commends the store for its great service and prices, particularly highlighting satisfaction with the repair of his wife’s engagement ring.
Worst Review: Rochelle Yankwitt expresses disappointment, accusing the store of being untrustworthy following a negative experience with a watch battery replacement.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 45
Store Phone Number: 9142888006